Questions to Ask When Interviewing a Senior Care Agency in Denton

Looking for a senior care agency in Denton for your loved one? It’s important to choose carefully, and if you have never gone through the interview process before, it can feel overwhelming.

At Visiting Angels^® Denton, we understand how important it is to find an agency that’s trustworthy, with exceptional caregivers and a stellar reputation. Conducting interviews is a great place to start.

As you begin the interview process, we suggest asking questions in 4 key areas; services, scheduling, credentials, and caregivers.

1. Services:

   • What services does the agency offer?

   • Do they customize their home care plans to the needs of their clients?

2. Scheduling:

   • When is care available?

   • What if there’s an unexpected need?

3. Credentials:

   • Are they bonded and insured with the proper licensing?

   • Do they have a reputation for excellence in the community?

4. Caregivers:

   • What is their hiring process for new caregivers?

   • How do they match clients with caregivers?

   • What happens if the caregiver chosen isn’t a good match?

About Senior Care from Visiting Angels Denton

At Visiting Angels Denton, we go above and beyond to ensure every client receives superior care, and we’re proud to share how our senior care agency answers these important questions.

Services. Visiting Angels Denton offers a wide range of non-medical services, including:

• Housekeeping

• Companionship

• Transportation

• Medication reminders

• Running errands

• Mobility assistance

• Dignified assistance with personal hygiene

• Alzheimer’s and dementia care

• Respite care

We customize our services to the individual needs of every client, and when needs change, our care plans can be easily modified.

Scheduling. Senior care from Visiting Angels Denton is available on an hourly basis seven days a week, 24 hours a day, including overnights, holidays, and weekends. When unexpected needs come up, such as an early hospital release or a family caregiver that’s under the weather, clients and their families have access to our after-hours line. Just give us a call, and we’ll respond in 15 minutes or less.   

Credentials. We are a locally owned and operated senior care agency proudly serving Denton and the surrounding communities and have earned a reputation for top quality care. We are bonded, insured, and hold all the proper licensing for operation in the Denton, TX area.   

Caregivers. Most important of all, our caregivers in Denton are indeed one-of-a-kind. We carefully screen all potential candidates, insist on previous senior care experience, and look for candidates with compassionate and caring personalities. When matching clients with a caregiver, we’re just as meticulous, choosing the caregiver from our team that best suits each clients needs, personality, and schedule, but if you feel it isn't the perfect fit, just let us know. We would be happy to suggest another caregiver.

Ready to hear more about our senior care services in Denton, Sherman, Decatur, Bonham, Denison, and the nearby areas? Call Visiting Angels Denton today at (940) 387-0395 to schedule a free in-home consultation.