Questions to Ask When Interviewing a Senior Care Agency in Montgomery
When the time comes to find senior care for a loved one in the Montgomery area, families often feel overwhelmed. It can be especially stressful if the need for care is sudden, leaving little time to research and interview agencies. Being prepared with a set of questions to ask each agency will help you determine if they would be a good fit for your loved one’s current and future needs.
Selecting Senior Care in Montgomery: 5 Questions to Ask
While there are many choices in the Montgomery area when it comes to in-home senior care, not all agencies are created equal. At Visiting Angels® Montgomery, we have years of experience in home care and know what it takes to provide exceptional care and customer service.
As you begin to interview home care agencies in the Montogomery area, keep these five questions in mind:
- What is the agency's hiring requirements for their caregivers? Look for an agency that puts a priority on not only previous elder care experience and skills, but also on character traits that are critical to high-quality care, including compassion, kindness, and loyalty.
- What hours do their caregivers work? Think about your loved one's current scheduling needs as well as their potential needs in the future. A senior care agency that has caregivers available 24 hours a day, 7 days a week, such as Visiting Angels Montgomery allows greater flexibility when schedules and needs change.
- Do they provide specialized or continuing education for their caregivers? A good senior care agency will invest in the continuing education of their caregivers. For example, caregivers from Visiting Angels Montgomery can participate in the Visiting Angels Palliative Care Certification Program which teaches a philosophy of care that improves quality of life for our clients by focusing on their physical, social, emotional, and spiritual needs.
- Can the agency accommodate unexpected needs? If a family caregiver gets sick or a family emergency comes up, can their agency send someone to help on short notice?
- Do they monitor the quality of care given by their caregivers? If so, how? At Visiting Angels Montgomery, we will regularly check-in with your loved one through a combination of phone calls and drop-in home visits to ensure they are receiving the highest level of care and support.
If you are looking for the best in care for a loved one in Montgomery, Auburn, Prattville, Wetumpka, Opelika, or one of the surrounding communities, call on Visiting Angels Montgomery. Locally owned and operated, we offer a wide range of senior care services including housekeeping, transportation, medication reminders, and companionship. Our plans are customized to the unique needs of every client, and our compassionate caregivers are available whenever your loved one needs care, on a full-time, part-time, or occasional basis.
To schedule a free in-home consultation and learn more about our senior care services, call Visiting Angels Montgomery today.