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Serving West Springfield, Springfield, Westfield, Longmeadow, East Longmeadow, Wilbraham, and Hampden County, MA

Visiting Angels WEST SPRINGFIELD, MA

33 Westfield St. #1
West Springfield, MA 01089
Phone: 413-733-6900
Fax: 413-733-4600

 

 

 

Visiting Angels of West Springfield Administrative Staff

Visiting Angels West Springfield Administrative Staff

Michele Anstett - Owner

Michele is President, Director, Owner of Visiting Angels since 1999.

Michele manages the Board of Directors agenda, daily management of the entire business operations, CFO duties, Billing, Payroll, Accounts Billable & Payable, budgeting, program implementation, HR, collections, banking & bookkeeping, Federal & State payroll taxes, Quarterly & Yearly Federal & State Accounting requirements, Recruiting, Hiring, Training Overseer, Marketing & Networking, and way too many more to mention…

Natali Pilecki - Staffing Coordinator

Natali's tenure at Visiting Angels spans over an impressive period of 13 years, during which she has assumed various pivotal roles within the organization since joining in 2010 as a Certified Nursing Assistant. Natali's dedication and exceptional performance earned her a promotion to the position of Administrative Assistant in 2015. Remarkably, she skillfully balanced her administrative responsibilities while continuing to provide exceptional care to her clients as a CNA. Natali's contributions extend beyond her direct caregiving role. She has actively participated in job and recruiting fairs, played a key role in onboarding new caregivers and office staff, conducted comprehensive client assessments, mentored new caregivers, facilitated the setup of new clients, and effectively communicated vital information regarding client care and services to caregivers.  Natali serves as an indispensable bridge between our clients and caregivers, diligently attending to their daily needs and schedules. 

Iris Feliciano - Outreach Specialist

Iris Feliciano is one of our Outreach Specialists here at Visiting Angels. She specializes in recruiting and interviewing applicants. Her dedication to the elderly, candidates, and our team allows her to build long-lasting relationships. Iris spends much of her day conducting interviews and filtering candidates for open positions. She has her associate's degree in Early Childhood Education and bachelor's degree in Counseling along with 25 years of experience as a CNA. Together with the team she is responsible for finding potential employees for the company. She likes to inspire caregivers to go above and beyond in their care to the elderly. She uses her positive attitude and tireless energy to encourage others to work hard and succeed. 

Kelley Larkin - Marketing Account Executive & Human Resource Specialist

Kelley is our most recent addition to the Visiting Angels team, operating in both marketing and HR. Kelley began less than a year ago by jumping into marketing out in the community. She used her stellar communication and interpersonal skills, obtained from eight year of experience in the banking world, to hit the ground running, attending every marketing event that she and Michele could find. As Marketing Account Executive, Kelley represents Visiting Angels West Springfield at networking events, working to build and maintain relationships with partners that lead to business collaborations and client referrals. Additionally, Kelley took on the role of Human Resource Specialist where she works to interview, facilitate orientations, and schedule our caregivers. Her teamwork and collaboration skills are an asset to our administrative team.

Brianna Kennedy - HR & Veterans Specialist

Brianna is a valuable addition to our team, assuming the role of Staffing Coordinator Assistant. She has recently joined us, bringing with her extensive caregiving experience since 2021 and successfully completing her Certified Nursing Assistant (CNA) certification in the fall of 2022. Additionally, she possesses valuable managerial skills gained from her four-year tenure as a manager. In her current capacity, Brianna is responsible for diligently maintaining the relationship between our clients and caregivers, managing schedules, and facilitating the setup of Veterans services. Bree's exceptional ability to learn quickly and her unwavering commitment to integrity greatly contribute to the success of our team.

Bianca Lopez - Client Care Coordinator

Bianca holds the esteemed position of Client Care Coordinator within our organization, boasting an impressive track record as a Certified Nursing Assistant (CNA) since 2008. Her journey with Visiting Angels began in 2020 as a caregiver, where her exceptional performance led to numerous promotions. Bianca's unwavering commitment to her work is evident through her strong work ethic, dedication, and loyalty not only to our team but also to our clients, their families, and our caregivers. With utmost proficiency, Bianca skillfully manages the setup of new clients, conducts assessments, and facilitates introductions between clients and caregivers. Additionally, she diligently performs regular quality assurance checks to ensure the satisfaction of our valued clients.

Mary Mazik - Outreach Specialist 

Mary is a valued member of the Visiting Angels family with over 20 years of experience as a home health aid. With her exceptional dedication and passion for the homecare industry, Mary's journey with us has been filled with remarkable growth and success. Mary began her journey at Visiting Angels in 2002 when she joined as a Certified Nursing Assistant (CNA). Her compassion and commitment to providing exceptional care quickly made her an indispensable asset to our team. In recognition of her outstanding abilities, she was promoted in 2004 to an administrative position at our original Westfield office. After making significant contributions to our organization, Mary took a brief hiatus to further her professional career at PVPC, where she thrived as an administrative professional. During her time away, Mary gained valuable experience and administrative expertise. In 2020, we were delighted to welcome Mary back to the Visiting Angels family as an administrative assistant. Her familiarity with our company and the homecare industry as a whole made her seamless reintegration into our team all the more rewarding. Mary's exceptional organizational skills, attention to detail, and passion for providing compassionate care to our clients distinguished her as a true asset to our organization. In 2021, she was promoted to the esteemed role of Outreach Specialist, working alongside Iris Feliciano. In her current role, Mary is responsible for recruiting, interviewing, and conducting background checks and ID verification for potential candidates, ensuring that we bring the best talent the homecare industry has to offer to our team.

Camille Mensah - Training Specialist 

Camille serves as our esteemed training specialist, commencing her tenure at Visiting Angels in 2021 as a caregiver. Demonstrating exceptional aptitude, she swiftly ascended to the role of overseeing and executing the Caregiver Development Program in 2022. Her primary obligations encompass extending invaluable assistance and guidance to both administrative personnel and caregivers. These encompass diverse tasks such as conducting comprehensive hands-on training sessions, facilitating online in-service training via our esteemed Visiting Angels University education platform, identifying training requisites, and delivering cutting-edge recommendations for enhancing employees' performance. Camille diligently ensures that our clients are skillfully matched with adept and empathetic caregivers.

Rachel Belyea - Staff Writer and Web/SEO Specialist

Rachel's role is integral to our organization's digital success, encompassing diverse responsibilities aimed at optimizing our online presence and reaching an expansive audience through networking with various local news outlets. She is tasked with creating, dispersing, and posting articles, press releases and other content that she then publishes to our website and posts to our social media platforms. Additionally, she’s responsible for the vigilant monitoring and continuous enhancement of our website, ensuring it remains visually appealing and functionally impeccable. Her expertise ensures the site aligns with our brand's high standards and offers visitors an exceptional user experience. Rachel is responsible for the strategic management of SEO keywords, curating and maintaining a dynamic list that drives traffic to our website. She demonstrates her SEO prowess through the creation of engaging articles, press releases, and social media postings, offering valuable content to our audience and enhancing our search engine ranking. These thoughtfully crafted postings effectively leverage keywords, elevating our website's position on search engine results pages. Furthermore, Rachel’s analytical acumen comes into play as she closely monitors SEO analytics, identifying trends and areas for improvement, shaping our strategies to meet the evolving demands of the market. Her dedication ensures our brand remains agile and competitive in the digital landscape, solidifying our professional online presence.

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Visiting Angels West Springfield provides in-home elder care to seniors and veterans in following communities within Hampden County in Western Massachusetts: Southampton, Westfield, Southwick, Holyoke, West Springfield, Feeding Hills, Agawam, Chicopee, Springfield, Indian Orchard, Longmeadow, East Longmeadow, Ludlow, Wilbraham, and Montgomery. Call Visiting Angels West Springfield for your free consultation today at (413) 733-6900 or use the online form to request contact from our office staff.