At Visiting Angels McKinney, our caregivers are highly valued members of our team. All of our care providers are our employees and part of the Visiting Angels family. We take special care in going above and beyond what are considered to be “industry standards” as well as State Requirements by selecting only the best senior care experts in McKinney, Allen, Frisco, Prosper, and throughout Collin County, TX, to work with us.

Those who join the Visiting Angels McKinney team must provide verifiable documentation of their credentials, training, and specific hands-on experience. In addition, we require all caregivers to have positive responses from verifiable industry references. An individual’s past experience is often a good indicator of future performance. For this reason, we only seek out home care providers with independently verifiable references. That way, we can reassure families that their senior loved ones are receiving top-notch care at home from experienced and compassionate Angels.

Looking for reliable and experienced senior care experts in Collin County? Call Visiting Angels McKinney at 214-491-1999!

How We Find the Best Caregivers for Your Loved one in McKinney, TX, and Nearby Areas

All applicants at Visiting Angels McKinney undergo extremely rigorous background checks:

• National criminal background check
• Federal and State level background check
• Social Security Number validation
• Sex Offender Registry checking
• Local multi-county criminal background checks
• Department of Motor Vehicle checks
• Multiple names and alias checks

In addition, we ensure that our caregivers demonstrate good character while on the job. We specifically look for individuals who have highly valuable characteristics in the senior care industry, like dedication, creativity, and good judgment. At Visiting Angels McKinney, we believe a care provider's values and character traits are equally as important as their previous experience.

Drug Screening

Before any potential Angels have the opportunity to work on our team, they must first undergo a mandatory drug screen. While most agencies simply state they do “for cause” testing, all of our caregivers are informed and know that they are screened not only at the point of hire but randomly throughout their employment.

Orientation and In-Service Education

After we have carefully screened and interviewed a prospective applicant and we have determined they are worthy to be one of our “Angels,” we bring them in for an in-depth Orientation Session. Our Orientation Session not only covers all the policies and procedures of our organization but also includes a section on In-Home Safety Awareness.

If there is one thing that we have learned it is that if you expect great things from your team, you must educate them to meet that expectation. Hiring "experienced" caregivers should not replace an initial orientation and ongoing education. Our Angels attend In-service Education on topics such as Dementia and Hospice to keep their skills sharp.

Phone Check-In Policy

How do you know that your caregiver is providing care when they are supposed to be? Visiting Angels McKinney has a phone check-in policy. Our Angels are required to clock in by phone when they arrive at your home. We are aware of exactly when an Angel arrives by that phone call. If the caregiver has not arrived within 10 minutes of a scheduled shift, we are on the case, taking proactive measures to ensure that a visit is not missed.

Quality Assurance

Not only does Visiting Angels McKinney put in place an incredibly strong filtering system when hiring senior care experts, but when team members are providing care, we schedule unannounced drop-ins called “Quality Assurance Visits.” We like to catch our Angels doing a great job. After these visits, we will call the appropriate family members to bring them up-to-date on how their loved ones are doing and make any necessary changes.

If you'd like to learn more about our team of senior care experts, please call 214-491-1999 or contact us.