To ensure our caregivers are delivering the highest quality home care possible and to make adjustments when necessary, we rely heavily on the reviews and testimonies our clients share online about their experiences with Visiting Angels of Westerville. We appreciate the generosity of people who allow us to publish their experiences. This is a tiny selection of the feedback we've received regarding Visiting Angels of Westerville's services and care providers.
Client Reviews of Visiting Angels of Westerville's Home Care Services and Caregivers in Westerville, OH, and Surrounding Areas
"Visiting Angels has helped me keep our 96-year-old father in our home. They have provided night care and support for our family. The agency communicates well with families and is sensitive and experienced in the needs of the elderly." - Carol Y.
"The Visiting Angels caregivers were always timely, caring, considerate & compassionate. Eileen & Gene are very user friendly & bend over backwards to help in any capacity, as are their staff members, particularly Tina. I am so grateful for all their help & knowledge, particularly as my family member declined in health. They were right there with me to help--sometimes more so than other family members. I would recommend them in a heartbeat. I am so glad they were part of my loved ones' life." - Cynthia A.
"Visiting Angels allowed our mother to stay in her home as long as she could. Her caregiver was dependable and helped wherever asked. She and team were sensitive to mom’s wishes-sometimes she just wanted someone to talk to and play cards. The staff at Visiting Angels helped us navigate the process to assisted living by giving honest feedback. Felt that this wasn’t just “a job” for staff at Visiting Angels. Grateful for Visiting Angels and the care they provided!" - Diane O.
"Visiting Angels has been great for me. They are very accommodating and go above and beyond to help with any issues that arise. They are very kind, compassionate and caring. They are always on time and will find an immediate replacement if the regular person cannot make it on a given day. I would highly recommend Visiting Angels of Westerville to anyone who needs help in day-to-day activities." - Hadley S.
"My wife is 24/7 care and I needed help. We have been with Visiting Angels since 2013 and they were a God send for us. We don’t have any family in the area and our children live is other states. I can honestly say that Visting Angels has our best interest at heart. The caregiver we have is the best. The rapport she has established with my wife is great. I tried another service before I tried visiting angels and they were very poor compared to what we get now. I highly recommend Visiting Angels to anyone that need help with caregiving." - Sam F.
"They take very good care of me while my daughter is at work. They help with me do my exercises that my therapists have left for me to do, they put a belt on me when they walk me to be sure I do not fall, they play cards with me and make me lunch. They are very kind to me. I really love having them with me. The office staff is great to deal with too. When I call there, they take their time to talk to me - they do not make me feel rushed. The Director Eileen has just done a wonderful job of picking me such wonderful helpers. I tell my friends who need help to call them." - Tina R.
"Visiting Angels were a godsend for me. My husband had two pouches or bags that needed to be drained several times a day due to bladder surgery. He was not able to get into the shower alone and take care of himself. He needed assistance walking with a "walker" to prevent from falling. We had the Angels three times a week for three hours and that allowed me some free time. The care he received was always professional as well as very caring. He did not feel uncomfortable with the ladies that we had over the years. I would recommend them highly." - Jean B.
"The Westerville Visiting Angels, under the very professional and caring management of Eileen and Gene Huber, have taken care of my parents for over five years, through my father’s death and as my mother has required 24-hour care. Thanks to the Angels, my Mom has been able to stay in her home and the family is confident she is being taken care of with the utmost care. Managing Angel caretakers’ scheduled is always incredibly hard. Add in the COVID virus, and the job becomes enormously difficult. Yet this Angel location has managed to rearrange and balance workloads so Mom has the full-service care she needs. The family is always alerted to how things are going, as the computerized notes that each Angel enters after a shift are read every day. Anything of concern or any need (groceries, etc.) is immediately communicated to the family. Attention to details and good business practice like this is what makes the Westerville office a top-notch caregiver. We are thankful each and every day for the Angels!" - Suzanne A.
"I'm so thankful for the Visiting Angels team. They are the experts in elder care! Ekari visits my mom in a facility 3 days a week and is super attentive to her every need! She is expertly trained in all aspects in caring for a elderly person!. My mom loves it when Ekari puts her lipstick on, brushes her hair, cleans her glasses and many other things that makes my mom comfortable. She discovered a game that my mom loves to play. My mom has limited mobility and dimentia, so I was amazed, when i found out that she can actually play a game! We not only have our amazing companion and caregiver, Ekari, we have a nurse support team that offers many ideas and guidance (thank you Eileen and Tina)! Tina even made my mom a picture communication board, so that she can more easily communicate with people, which is a great blessing! They also made my mother n law a communication board, because she has mild onset Alzheimer's and she loves it! I promise that if you give them a chance to see what they can do for your loved one, you won't be disappointed! My only regret is that I didn't get the Visiting Angels team involved in my mom's life sooner!"- Lynn K.
"I called Visiting Angels on 7-27-21 to inquire about services for my father, who had fallen, was in rehab for a month, and was coming home. I spoke with Mandy and was placed on the wait list, which I was told was approx. 2 wks. To my surprise, Tina called to say they had a possible caregiver to start 8-4-21. Eileen, the owner/director came to the house for the assessment, and actually accompanied Jackie, dad's caregiver, for the start date. Tina has been instrumental in guiding me through his care, options for financial assistance, and is just a pleasure to talk to. Everyone has proven to be truly caring, and interested in the best quality of life possible for my dad. THANK YOU Angels!" - Becky C.
"Visiting Angels has been so accommodating for our family. My Mom is a difficult person and they have truly gone above and beyond to be kind, and treat her with care and dignity. Thanks for all you do!" - Frances E.
If you or a loved one could benefit from our home care services, contact the Visiting Angels of Westerville office today!
