Visiting Angels of West Springfield Receives 2025 Best of Home Care® – Provider of Choice Award
West Springfield – Visiting Angels of West Springfield announced today that it has received the 2025 Best of Home Care® – Provider of Choice Award from Activated Insights, formerly Home Care Pulse. The Provider of Choice Award is granted only to top-ranking home care providers, based on client satisfaction scores gathered by Activated Insights, an independent satisfaction research firm for post-acute care. Visiting Angels West Springfield is recognized among a select few home care providers across the country who have proven their ability to provide outstanding care.
“It is our pleasure to congratulate Visiting Angels West Springfield for their well-deserved achievement on earning the Best of Home Care® – Provider of Choice Award,” says Bud Meadows, Chief Executive Officer of Activated Insights. “It’s wonderful to see the hard work that Visiting Angels West Springfield is putting in to provide high-quality care and employment—and their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”
Best of Home Care® – Provider of Choice award-winning providers have contracted with Activated Insights to gather feedback from their clients by conducting live phone interviews with their clients each month. As Activated Insights is a third-party company, it is able to collect honest and unbiased feedback.
“We are honored to receive this award. It is a testament to all our team’s dedication to excellence,” says Michele Anstett, founder and president of Visiting Angels West Springfield.
“At Activated Insights, our mission is to help post-acute care businesses create an experience that goes beyond client and caregiver expectations,” says Meadows. “We are happy to recognize Visiting Angels West Springfield as a Best of Home Care® – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
To find out more about Visiting Angels West Springfield’s commitment to excellence, please visit their website or call 413-733-6900.
About Visiting Angels of West Springfield
Visiting Angels of West Springfield is a leading provider of home care services in the greater Springfield and Westfield areas. Since 1999, we have provided compassionate, personalized, private, non-medical home care to thousands of seniors, veterans, and disabled adults in Hampden County, Massachusetts.
About Activated Insights
Activated Insights enables long-term care and post-acute care providers to optimize every interaction with employees and clients. By offering comprehensive capabilities in recruitment, training, retention, and experience management, we enable organizations to enhance care quality and boost employee engagement. Our data-driven approach, including industry benchmarking and recognition programs, helps providers improve satisfaction, reduce turnover, and achieve operational excellence. Activated Insights is dedicated to elevating the care experience across the continuum of home-based care, senior living, to post-acute care. For more information, visit their website.