While Visiting Angels is technically a home care agency, since the first day of operation we envisioned our team on a mission to enhance the lives of the older adults we serve. While we recognized the need to operate as a growing business, our desire to serve and change the way people age in our community did not fall behind on the priority list.

Visiting Angels has won the trust of the residents of Morgan Hill, Gilroy, San Martin, San Juan Bautista and Hollister. Our efforts to enhance the lives of our clients have been successful. We have been blessed to hire the best of the best and we have won their loyalty and dedication. (The home care industry turnover is 65%, our turnover rate is 18%. It went up 2% when we lost our older caregivers who retired during the pandemic).

Improving the Lives of Our Clients and Their Families

Our clients are truly grateful for our contributions. Katie Fernandez wrote the following Google review: “Visiting Angels has been a big blessing to my family. Dorie and her team care deeply about their clients AND their families. They are reliable, detailed and very compassionate. They get to know the whole family and advocate for the client as an individual as well. Their clients receive understanding, respect and excellent care. Communication is prompt. I trust them with caring for my parent 100%”.

Our Mission: Helping More People Through Reasonably Priced Services

When your service is in high demand, you can charge high prices, but because of our mission and the desire to help more people, to make our prices more affordable, Visiting Angels Gilroy has historically priced services reasonably. While we cannot compete with independent caregivers, we are also not much higher priced than these independents.

We offer worker’s compensation, two types of bond insurance (as required by the State), liability insurance; we ensure that our caregivers are TB-tested, and we pay them to participate in our comprehensive training program. A team of home care experts back up our caregivers – to ensure that we can elevate the level of service a client receives, if necessary.

We ensure that you are not liable for employment taxes. (If an independent does not pay taxes, the client—as an employer, is liable). And last but not the least, we can provide back-ups should your primary caregiver be unable to work. Most independents do not have back-ups.

Our prices are lower compared to our competitors who cannot boast of the same level of service. Our minimum service requirement is only two days a week, four hours per visit. We don’t charge for the initial phone consultation nor the follow-up consultation should we determine that we should work together.

We can charge more - our service is certainly deserving of the top rates in the area! But we have resisted the temptation to do so, to do our part in helping more people have access to excellent care. While this may not sound like a good business decision – it has been one! Most of our business come from client referrals and most of our hires are drawn to us because of our reputation.

Visiting Angels Gilroy Helps Your Loved One Age in Place

Older adults tend to want to stay in the comforts of their home and age in place. The search for the right agency with the right offering and pricing can be exhausting. Many have found Visiting Angels Gilroy to be the best surprise in the county – we know home care very well, we understand the psychology of aging and the challenges that come with it and as Katie Fernandez said, we “care deeply”.

Katie did not elaborate but she continues to be amazed at how much better things are for her parent and for their family; they are very grateful for the recommendations we’ve made that have improved the challenging situation we walked into, etc. Katie will be the first to tell you that they have definitely received much more than they expected.

Contact Us to Request a Free Consultation Today

When you are ready to look into a partnership with us, we would love to hear from you! Please call 408-846-2988 or email dorie@visitingangels.com.