VISITING ANGELS Receives

                                2020 Best of Home Care® – Leader in Excellence Award

Visiting Angels announced today that it received the distinguished 2020 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Visiting Angel’s is now ranked among the top 15% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates Visiting Angel’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Visiting Angel’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Visiting Angel’s received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Visiting Angel’s management team set goals to reach the highest level of excellence possible.

“We’re grateful for this award, but we’re even more grateful that out our clients and their families trust us to provide compassionate, professional care. Also, we want to thank our wonderful in-home care team for making this possible, we could not have done this without you” said Gail Lohmann, owner of Visiting Angels.

The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “It’s thrilling to see the efforts that Visiting Angel’s is making to provide outstanding care and employment. Visiting Angel’s has worked extremely hard to qualify to provide high-quality care and this award allows them to provide proof of quality to potential new clients and caregivers.” 

To find out more about Visiting Angel’s commitment to excellence, please visit www.visitingangels.com/goldcountry or call 530-424-4400/ 916-424-4400.

About Visiting Angels 
We are dedicated to helping seniors remain in their homes, so they may live life to the fullest. Our mission is to provide unsurpassed in-home care for seniors; bring peace of mind to those who care for loved ones, and to be a helpful educational resource on home care, aging and issues facing our seniors. We are dedicated to serving seniors throughout El Dorado, Sacramento, Placer, and Amador Counties.

About Home Care Pulse 
Home Care Pulse is the home care industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com