WHO ARE OUR CAREGIVERS?

I’m Marcy Silver, Operations Coordinator of award-winning Visiting Angels of Pikesville. We solve one of the most difficult challenges facing families today…caring for loved ones requiring in-home companion or personal care. We serve Baltimore County, including Pikesville, Owings Mills, Reisterstown, Glyndon and Mt. Washington, Baltimore City, including Hampden, and Carroll County, including Finksburg, providing companion care and personal care to primarily seniors who need assistance in order to age in place.

Our caregivers are essential to the quality of services we provide. We are licensed by the state of Maryland as a Residential Services Agency. We are bonded and insured. All of our caregivers are Certified Nursing Assistants and they are our employees, not independent contractors.  Our agency has an intensive interview process which helps us find compassionate providers.

1. We begin with a pre-screening phone interview in which we discuss the candidate’s credentials.
2. If the candidate passes this screening, they are asked to complete an online employment application.
3. We then check with the Maryland Board of Nursing to ensure that the candidate’s CNA license is current and we also check the public access to the case records of the Maryland Judiciary.
4. If the potential caregiver has a valid CNA license and does not have a criminal record, we schedule a face-to-face interview.
5. Upon deciding to hire the caregiver, we run a comprehensive background check, complete with a National Criminal History Search and we contact the potential caregiver's references and verify their previous employment.
6. Our caregivers have a proven history of caring for others.

To further discuss your loved one’s needs for award-winning, customized care or to schedule a free, in-home evaluation, please call us at 410.218.9506.