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Because We Are Accredited

Visiting Angels Norfolk, Portsmouth and Suffolk is a state-licensed personal home care agency.  We are insured and bonded.  Our caregivers go through personal interviews, get drug tested, and background checked before we put them in a home.

Because We Have Been There

Before April and I started the Visiting Angels serving Norfolk, Portsmouth and Suffolk, we were caregivers for our parents.  We experienced first-hand the need for good senior care.  We know the difference a quality, trained, and reliable caregiver can make -- not only for the person they support -- but for the families as well.   And we understand the need for a caring individual who has a gentle soul and a soft touch.  So, we used the money our parents left us to build a home care company that "did it right."  That hired the most compassionate caregivers possible to provide the best care possible.  Our philosophy is to treat all of the people we support as if they were our own Mom or Dad.   Bottom line.

Because We Care About People, Not Just for Them

Almost any home care company can come in and provide care for your mom or dad.  They provide a care plan -- i.e., a list of tasks for the caregiver to accomplish that day.  The caregiver goes into the home, follows the checklist, and checks off when tasks are complete.  The care is complete when the checklist is complete. Those care plans are great tools; they are the roadmap for Mom and Dad's care.  We even use them.  However, Mom and Dad aren't always on the road.  That's where our person-centered care is most effective.   We care about your Mom and Dad. Our caregivers are trained to focus on the person they are supporting, anticipate their needs, adapt to them at the moment, and to advocate for their care.  They watch for those moments Mom and Dad may be getting derailed and to help get them back on the road.  The caregivers are also trained to pay attention to Mom and Dad's emotional state to keep them positive, to encourage them to socialize, and to enable them to live a quality life. We go in each day with the goal to make a difference in someone's life.  All while checking off the daily tasks on the care plan.

Because our Caregivers Are Trained and Certified

We know homecare is a relationship and trust business as much as it is a care business.  We only hire the best caregivers possible.  When we screen them, we focus on their passion. We wouldn't hire a caregiver if we wouldn't put them with our Mom or Dad.  All our caregivers are trained to meet state requirements to accomplish the job.  They also have a monthly training requirement.  And they get a bonus for 5-star performances.

Because We Are Here to Meet Your Needs -- You Aren't Here to Meet Ours!

As we age, it’s comforting to remain in familiar surroundings and maintain our routines. At Visiting Angels, our trained personal care professionals follow your loved one’s daily schedule. We’re available whenever you need us. Whether it's a few hours a day, weekly visits, overnight, during a vacation, on holidays -- our professional caregivers are available to meet your schedule.  In addition, quality senior care requires maximum flexibility.  We put as few limitations on your family as possible.  Because we know that we are here for you -- you aren't here for us. 

Because Safety is A Priority

We place a big emphasis on safety in the home.  Safety for you and safety for our caregiver.  If we can't do the task safely, we'll let you know and walk you through safe alternatives.  

Because We Want to Reset the Bar on Quality Personal, In-Home Senior Care 

We started this journey to redefine quality home care.  We work closely with the experts in the industry, including EVMS, and VCU to apply the latest research on gerontology. 

We focus on emotional care, social care, and quality of life along with the physical support to the activities of daily living people need to live independently.  We find when people feel good about themselves, and look forward to tomorrow, they do better. 

Our goal is to make a difference in people's lives. 

When your loved one needs a helping hand at home, only the best care will do. Visiting Angels will provide the attentive, respectful personal home care your loved one deserves.

Call our office today to schedule a personal home care consultation.